EMGT 588 - Quality Management
- Credit Hours: 4R-0L-4C
- Term Available: -
- Graduate Studies Eligible: No
- Prerequisites: None
- Corequisites: None
Introduction to quality for the technical manager including management principles and technical methods. Balance will be approximately 65% technical methods and 35% management concepts. Management topics focus on the concept of total quality (TQ) as it applies to technology based businesses including design, manufacturing and service activities. Contemporary quality philosophies are reviewed including Deming and Taguchi. Technical tools and methods are presented including basic statistical concepts, control charts for variable and attributes, process capability studies, six sigma, and tools for design and process improvement. Case studies and class labs will be used to highlight key topics.